Most inquiries should be covered here. However, if you don't see the answer to your question feel free to contact us
IS THERE A STANDARD CHECK-IN/CHECK OUT TIME FOR GUESTS AT MATTHEW'S PEAK? + -
There is no standard check-in/check-out time at Matthew's Peak. However, earliest check-in time for Saturday slots is 12NN. Early check-in is allowed with additional charge. We allow guests to choose their preferred check-in and check-out time but have to be finalized upon reservation. Preferred timeslot is subject to availability of the resort.
CAN GUESTS STAY FOR LESS THAN 12 HOURS OR MORE THAN 24 HOURS AT MATTHEWS PEAK? + -
Guests have the flexibility to decide how long they want to stay in the resort and rates will be based on the number of hours of stay and the size of the group. We offer special rates for long-term stay.
HOW DO WE MAKE A RESERVATION? + -
Guests are requested to make a minimum of P2,000 deposit through our BDO or BPI account to ensure that your booking is confirmed. The reservation fee is deductible to the total rental rate agreed upon. Once the deposit is done, kindly notify us so we can send you a confirmation of your reservation. Please settle the balance upon checking in at the resort.
IS OUR RESERVATION DEPOSIT REFUNDABLE? + -
Reservation deposits are non-refundable but can be used to reserve another date within a year when the deposit is made. We allow one re-booking of your reservation if notice is given a week before the original date of your reservation. Otherwise, the deposit is forfeited.
DO WE SHARE THE RESORT WITH ANOTHER GROUP IF WE AVAIL OF THE ATTIC OF COTTAGE PACKAGE? + -
We only book one group for each timeslot. Availing of the budget packages only mean that some areas are not accessible. Budget packages are good for groups of 10 or less.
HOW BIG IS THE SWIMMING POOL? + -
The pool is 4 meters wide and 12 meters long.
HOW DEEP IS THE ADULT AND KIDDIE POOL? + -
The adult pool is 4-5 foot-deep while the kiddie pool is 3 foot-deep.
HOW MANY ROOMS ARE THERE IN THE RESORT? AND HOW MANY BEDS ARE THERE IN EACH ROOM? + -
There are three (3) air conditioned rooms in the resort. The two rooms on the ground floor have two (2) double-beds each while the room on the second floor has three (3) double-sized beds. There is an extra daybed in the ante-room of the second floor bedroom. Extra floor mattresses can also be borrowed at the resort.
DO WE NEED TO BRING COOKING UTENSILS AT MATTHEW'S PEAK? + -
Basic cooking utensils are provided in the resort for your convenience. However, guests will need to bring their own eating utensils (i.e. plates, spoon & fork, cups and drinking glasses)
ARE BED LINENS AND TOWELS PROVIDED AT THE RESORT? + -
All beds are provided with fitted sheets and pillows but guests will need to bring their own blankets for hygienic purposes.
IS THERE A WATER DISPENSER AT THE RESORT? + -
There is a table top water dispenser provided at the resort. Kindly coordinate with the resort staff if you wish to order drinking water for a minimal charge.
IS THERE A VIDEOKE AVAILABLE AT THE RESORT? + -
Unlimited use of videoke is already included in the rental rate.
IS THERE A PARKING AVAILABLE INSIDE THE RESORT? + -
There is a parking space inside the resort good for up to three (3) cars.